You will need
- - passport;
- - agreement on opening of a savings account.
If you find that your passbook is lost, immediately take action for its restoration. Use the phone or contact the nearest structural unit of the Bank.
When contacting the Bank by telephone call your surname, first name and patronymic and the data of the savings account, which is tied to a savings book. At the same address is required at the subdivision of the Bank, which opened a savings account. The phone number of this unit will tell you if you call the hotline of the Bank.
Written notice of loss of passbook, fill in the Bank branch in a special form, putting the statement with all necessary information, including personal data and passport data. Specify the circumstances under which you lost the passbook. Completed application form together with a passport tell the specialist banking institutions.
If you have a contract of Bank Deposit, also apply it to the statement about the loss of books. It is advisable to make a copy of that contract or at least to rewrite the details of the account and contract data in a notebook in case of loss of the document or record. Recovery books need to know the account number, type of Deposit and the name of the village, where he opened the account.
Wait until you receive the new document. After verification of the information and consideration of the statements of the employees of the Bank will replace lost passbook on the new personal document. If you wish, you can also attach to his savings account credit card. During the initial account opening is done usually by default.
If restoring a passbook you find the missing document, be sure to inform the structural division of the Bank and bring back an old book.
Advice 2: How to restore the savings Bank
If the design of a product in Sberbank of Russia (loans, deposits and current account) you have been issued a savings account, this document is required for your identification, a passport is not enough. Therefore, the lost or damaged passbook should be restored. Please contact the issuing Bank with your passport and the contract on banking product for which it is issued.
You will need
- - passport;
- - the contract of Bank product (Deposit, account or credit - depending on the situation);
- statement free form or in the form of the Bank.
Identification in the system "Sberbank Online", if you are a user.
Open the menu application and select the version of the statement on issue of the duplicate passbook, fill it out and pass on execution to the Bank.
If you wish, write a statement about issuance of duplicate passbook in any form. Enter the name and number of the Bank branch, which was opened passbook, the surname, a name, a patronymic, passport details and residential address, banking product, which is tied to a savings account, the output of the contract provision of banking services, the name of the Deposit, account or credit, the request to restore the savings account and the reason (in connection with the loss or reduction in disrepair) and sign it. However, the statement you can write directly in the Bank, so this step can be skipped.
Visit the Bank with your passport and the agreement relating to Bank product saving account at which you need to recover.
Tell the operator about his desire to get a duplicate passbook by reason of loss or damage of the original.
Show the teller your passport and the contract.
Write an application in any form or proposed by the representative form if you did not submit it through the "Sberbank Online", and not written before the visit to the Bank.
Pay service on tariffs of the Bank directly to the teller or to the cashier of the Department.
You will receive a duplicate passbook.