At the different payment systems there are some features to restore wallets. For example, if access to the Yandex-a purse has been lost simply because of the loss of payment password, you can recover it by SMS or by phone (if it was tied to the account), or by code recovery via the Internet.
In the first case, go to the website and order a new password by SMS. If tied to the phone no, go to the relevant link, answer the secret question you specified during registration, then mail a message with a link. Copy the link into a browser window and enter all the requested information - date of birth and your recovery code, then the system will allow the replacement password to a new one.
Restore the Internet-purse in this system is possible only if you have a backup copy on removable media or in the computer. To restore need to re-install the wallet with the stored data, then the Data folder and DB need to change to reserve. These actions will cause synchronization.
If the wallet is lost completely - i.e., back up, funds from a lost account you can get, but just for the new wallet. However, this is only possible for those users who during the registration have indicated your correct passport data.
In this case, write a statement about returning money for a new purse, let its own number and passport details. With these documents, call the office or send the document by registered mail. In case of sending of the letter the application must be notarized.
In the system WebMoney transfer to another computer lost access to the wallets. To avoid this, pre-copy to removable media key file in the extension. kwm. Or, if not, create it in the menu using the tab "Security", under "Save keys to file". You also need to remember the password to the key file, without which the data cannot be set.
When moving to another PC will need to install the WM Keeper used again to log in using the WM ID and password, specify the path to your key file and the file with purses, previously transferred to the new computer.
Advice 2: How to recover Yandex.Purse
Electronic money is convenient. Perhaps this is the main slogan of all systems of electronic purses. Also, it is safe. Don't take away the same night you have the password from the e-wallet? Yes, and pickpockets have nothing to do here. The most famous Russian Internet-purses Webmoney and Yandex.Money.
What to do if you lost access to your Yandex purse? Should take care of that at the stage of creating the wallet. Password of your mailbox in Yandex does not give the right to perform financial transactions. In order to be able to use ADEX wallet, you need to come up with the payment password and the recovery code. In addition, it is desirable to link your account in the system Yandex mobile phone number. It will come in handy to recover forgotten passwords for SMS-informing about transactions on the account.
If your wallet is tied to the phone number you need to follow the link Yandex.Money: "My phones" (https://money.yandex.ru/restorepass.xml). Here you can request a new password to your Yandex wallet by clicking the button "Get SMS".
To regain access to the system Yandex.Money can be another way. For this you need to remove the old password and create a new one. Look on any page of Yandex.Money the link "forgot payment passwordhttps://sauth.yandex.ru/passport?mode=lostsecurepass) and go for it. To restore you will need to remember your secret question and answer. After that e-mail, specified during registration will receive a letter. Open it and click on the link. You will see a page with a form to enter personal information. In the appropriate boxes, enter your date of birth (you had to specify when you register) and restore code, if you remember him. If you have correctly completed all fields, you will be taken to the next page where you will need to enter a new payment password. You know, you will have only 5 attempts to enter the recovery code.
If you are unable to remember the recovery code, then you need to write a letter in support (https://money.yandex.ru/feedback/?themeTitle=securepass). Specify in handling all of the data that you remember. Support responds quickly.
You can also write a statement demanding the restoration of lost access to the system Yandex.Money. For this you need to make a notarized copy of your passport and write the application in a free form where you specify all the data that you remember. The application must be delivered personally to the address Moscow, ul Lva Tolstogo, 16, or send an email to: 119021, Moscow, and/I 57. In the statement necessarily specify the coordinates to contact you.