According to the information given on the official portal administration of St. Petersburg, you can write a letter and send it with enclosed in envelope photographs or copies of documents (if necessary) to the address: 191060, St.-Petersburg, Smolny.
In addition, there is the possibility of sending electronic messages through the Internet portal of the administration. On its main page on the right, select the tab "Internet". In the opened window locate the "Send email".
You have to fill application form in which you must enter your surname, name, patronymic name, your social position, return address with an index by place of residence, email address. The form should be completed without errors, indicating complete and accurate data.
Then in the "Select a destination" check "the Governor of Saint-Petersburg", specify the topic of treatment and go to the text of your letter. According to the requirements, it should not exceed 2 thousand characters. The appeal must contain specific complaints or suggestions, otherwise it is not subject to review.
Note that will consider the appeal written using obscene language or insults. Follow the correct filling of the form – the text should be broken into sentences, is not allowed to write an appeal only in capital letters or to outline the text in Russian but using Latin characters.
You can attach to e-mail a copy of the supplementary document of direct relevance to your message. The copy size must not exceed 5 MB, so e-mails containing a large number of text documents and send to the postal address that you specified in step 1.
Advice 2: How to write to the Governor of St. Petersburg
Write a letter to the Governor of St. Petersburg you can on any issue under its jurisdiction. Regardless of, do you send your appeal electronically or on paper, you will receive a response within 30 days from the date of its registration.
Decide whether your question can be answered only by the Governor of St. Petersburg , or better to send it directly to one of the Executive bodies of the city. In any case, first your letter, please refer to the Management of addresses and complaints of administration of the Governor. And its staff may be decided to redirect your question to the office of administration. Do not ask the Governor's assistance in judicial proceedings in your case. Current law prohibits any interference in the judicial process.
Sign the envelope for the letter to the Governor. Enter the last name, first name and patronymic, home address and postcode. The letter should begin by addressing the Governor, after which you must again be submitted and, in addition to the data specified on the envelope, immediately provide information about his social situation and the subject of the appeal. Be sure to indicate whether you have benefits if it can be relevant to your question. Don't worry: all data provided by you will be stored and processed with observance of requirements of the legislation on personal data.
Your appeal will not be considered if:- contains profanity and abusive language;- written illegible handwriting;- does not carry specific applications, proposals and complaints.
You can send mail the normal way by post to the address: 191060, St.-Petersburg, Smolny. Or, contact the site administration, fill in the form (http://gov.spb.ru/contacts/obr_mail/forma), and then click on the "Send" button. Notice that the letter is admissible, you will receive on your e-mail address specified in the questionnaire. Please note: email should not exceed 2000 characters. Letters containing copies of documents, photos and other attachments, should be sent by regular mail.
The answer will come to one of those addresses (postal or electronic) that you indicated when filling out the questionnaire.