Not everyone knows that any online store accepts orders not only online but by phone. Accordingly, using the phone, you can not only order, but to cancel it. But this should not be done on the day of delivery of the order, and it is better to call and report about his desire to cancel the order in advance. If you selected cash as the payment method, you will not lose anything by cancelling the order for a few minutes before delivery, but it's unlikely you will be able to make purchases in this shop the future.
When you pay for goods in the online store by credit card, the refusal shall be made by email with a request to cancel the order and transfer the money to your account back. If your order is already in transit, you can return the money only after receiving the goods and return, if required by the rules of the store (in some foreign stores and the product is not refundable). In this case, you should ask the store in which the order has been made, the conditions of goods return.
Advice 2: How to cancel an order Oriflame
Some errors when making the purchase via Internet and you will not bring the cosmetics that you planned to buy. It is therefore necessary very carefully to generate orders on the website of the company Oriflame. If you accidentally made a mistake and only noticed it when re-checking, undo the application.
You will need
- account on the website Oriflame;
- - pen and paper;
Log in to your account on the page http://ru.oriflame.com using the form in the upper right corner of the window. If you haven't got enough time to order it, just remove the selected products from the cart. For this in your order log in the folder "editing a reserve." Thus, you can easily vary the products you wish to purchase.
When already fully booked and decorated purchase is necessary to disband the entire order completely. To do this, call the service center of the company Oriflame. Please note that you must apply to the center that serves your region. Phone you need offices can find on the page http://oriflame-da.ru/general_section/80.html.
Before calling, make note of the invoice number under which the order and its exact amount for payment. You may also unsubscribe from individual items in your order. Please note that the operator of the service center will ask you to not name the name of the product and its code. If you made a purchase late in the evening, but then decided that something extra, be sure to call the company in the first hours of operation of the service, when, perhaps, your order has not yet managed to add.
For cancellation of already formed order you may be liable to a fine. It depends on the amount by which you want to purchase a product. The operator of the service center have to warn you about it. If his information was not received, will specify the cancellation policy and possible penalty.
In the service center, you can offer to cancel the order via e-mail. Explain the situation to the operator will connect you to the warehouse. There will give the e-mail address to immediately send a letter specifying the amount and the invoice number of the order.
If you made an order Oriflame via the Internet not to cancel simply contact your consultant number on the phone directory.
The best thing to do cancel an order "without delay" in order not to create unnecessary trouble neither myself nor the staff of the online store.