Advice 1: How to write a complaint against the housing Department

Any tenant knows how much utilities and how difficult it is to achieve the appropriate quality of service from a management campaign is often to just another runaround on the requirement to resolve any problem. How to write a complaint to the housing Departmentto achieve the desired result?
Instruction
1
Traditionally the start: writing your name, surname, patronymic, home address. Write one complaint. As a rule, write it in the name of the head of the housing Department.
2
Necessarily indicate, a privatized or municipal housing. Keep in mind that work inside the privatized housing are performed at the expense of the owner of the property. But the impulses in the entrance or in the basement housing Department should resolve without any charge to tenant.
3
Note that you do not have debts for utility payments.
4
Reflect in the complaint,when was the last time repairs of the management campaign.
5
If you require, for example, to carry out repairs in the stairwell, be sure to gather signatures of residents. Specify in the complaint, if this is not the first request.
6
Be aware that in apartment buildings, provided the position of janitor of the entrance. Therefore require regular cleaning in it. The bulbs also have to change the staff of the housing Department.
7
If you have a tech a long time pipe, and your repeated calls to the attendant was no response, write a complaint. The result of this negligent attitude of the housing Department may be flooded neighbor's apartment.
8
If you flooded the apartment below through the fault of the housing Department, make a claim statement to the court or write a letter to the management of the campaign with the requirement to make repairs at their expense.
9
Write about why the problem happened, it was flooded and what is the extent of damage. List what things have deteriorated, for example, swelled laminate. Specify how many times and when it is desirable to write a specific date) did you apply to the housing Department. Every time submitting an application or complaint, register it and ostavlyaite make a copy.

Advice 2: How to write a claim in ZHEU

Clear rules for making claims in housing maintenance management does not exist. So to Express your requirements and in your own words, following a definite plan of presenting information.
You will need
  • the legislation of the Russian Federation, evidence of violations of the housing Department
Instruction
1
Indicate whose name is written in the claim. This is usually the head of the housing Department, in which you will receive the claim. Also write your details: name, surname, patronymic, address and contact number so you could at any time be contacted.
2
Clearly and concisely describe the problem by listing all violations housing maintenance management. Will not be superfluous, if each its claim or the claim you will support with references or citations from the legislation of the Russian Federation.
3
Install the timing solutions to the problems that have arisen due to the negligence of workers ZHEU. Here you can also refer to the law if the law prescribes any deadlines for a solution to your questions and disagreements.
4
Write a list attached to the claim documents and evidence: certificates, letters, photos. All the evidence that are relevant to the problem.
5
Put the date of the claim and sign it with the signature. Also in addition if you have other boarders who have the same claim to the housing Department, they will put their signatures under the document you have prepared.
6
To make claim application in the form of the documents and evidence that you list in the list of attached documents.
7
If the claim is more than two pages, please number and sign each of them. Also if the application consists of more than two pages, sign each of them: App-1, App-2.
8
Make a claim in two copies. One you pass in the housing Department, the other copy will remain with the date of adoption of the document and signature of the accepting person. If the claim in ZHEU refused to accept, send her a registered letter with notification. This will be proof that the claim was sent to the recipient.
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