Advice 1: How to redeem your ticket on the train

If you purchased a ticket on the train, and then decided to change the date for training, keep in mind that exchange train document, you can not. You will need to hand over the ticket and buy a new one. In accordance with the regulations, refund the ticketagents on the train after the presentation of any identity document.
You will need
  • - contact the box office return;
  • - to present a passport;
  • - to get the money;
  • - buy a new ticket.
Instruction
1
If your date of travel shifts before returning the ticket, check the availability of seats on train > Oh, you are interested in. If the tickets enough, get a refund of the existing document.
2
If you purchased a paper ticket, contact the box office return tickets. Keep in mind that if you donate not only his own, but the tickets relatives or friends, you will need a notarized power of attorney for each document. Show the cashier your passport and power of attorney (if necessary). Sign the necessary papers and get the money for the returned ticket.
3
If you have an e - ticket on the train, first visit, where he was booked. Log into your account and cancel your reservation. Write down your order number and contact the cashier to surrender the ticket. Present your passport, sign the documents and take your money.
4
Buy a new ticket at the ticket office of RZD, at the box office, selling of Avia and railway ticketAMI or travel agencies that sell the ticketagents on the train. If you have a credit card to reserve a document in the online directly on the website of the Russian Railways or on one of the specialized sites selling travel ticketov. Keep in mind that if you purchase a ticket online, you will be able to register on a train. In this case, you do not need a paper ticket for boarding. Present your passport to the conductor and pass into the compartment.
5
Don't forget that returning the ticket, you lose some of the money. You will not return fees and other charges (except insurance). In addition, the return will have to pay a Commission fee in the amount of 60 rubles (the cost may vary).
6
Remember that the fare is the cost of the ticket (railway freight) and reserved seat (sleeping in the car). If you are traveling to Russia, when you return the ticketand you will get:
- if before the departure of the trainand there are more than 8 hours – the full cost of travel;
- if there are less than 8 but more than 2 hours – the full cost of the ticketand half the cost of the reserved place;
- if there are less than 2 hours before departure / transfer at least 12 hours of departure – full price ticket.
7
In international traffic, provided the following rules:
- if before the departure of the trainand there are more than 24 hours - returns the cost of the flight;
less than 24 hours but more than 6 hours before departure of the trainand returned the entire cost of the ticketand half the cost of the reserved place;
less than 6 hours before departure of the trainand less than 3 hours after departure – there is a full refund of the ticket.

Advice 2: How to pass the ticket on the train

If you don't want to go or late for the train - do not worry. The money for the ticket return is possible only hurry, the later you surrender the ticket, the less the amount that will be returned to you.
You will need
  • - ticket
  • - document used for purchasing the ticket
Instruction
1
To return the ticketand should apply to any ticket office of the railway station, give the cashier the ticket and present the identity document which you used to purchase the ticket.
2
The amount of the refund depends on the timing of delivery ticketand before you list the dates and amounts let's clarify concepts.The cost of travel – full amount paid for the ticket. It consists of the cost of the reserved place and the cost of the ticket.
The cost of the ticketand is the transportation cost, it can be viewed in the first line of the ticket.
The compartment cost is the cost of a place in the carriage indicated in the tickete next to the cost of the ticket.
3
The timing and amount of return when the trainKyo in the country (the delivery of the ticketand on the trainku to another state are only slightly different).If the ticket is surrendered not later than eight hours before the departure of the trainand then you will return all the money, i.e. the cost of travel.If the ticket is surrendered in a span of eight to two hours before departure of traina, then you will be refunded the cost of the ticket. If the ticket is surrendered within the time period: two hours before the departure of the trainand twelve hours after the departure of the trainand then returns only the cost of the ticket.Also the ticket can be taken within five days from the moment of departure of the trainand, provided that you have not got on the train, due to illness or accident. This will need to be documented. In this case you will be refunded only the cost of the ticket.
Note
In all cases, the payment fee in the amount of 62 rubles (subject to change).

Refunds on a Bank card with which the payment is made, be made within one month.

When you return the ticket for another passenger will need to present a notarized power of attorney.
Search
Is the advice useful?