Advice 1: How to repair your mailbox on the Rambler

Recently users of the postal service Rambler, we began to notice that their mail boxes are locked for unknown reasons. Many of them are convinced that the massive lock – error, because most users work with mail for over 5 years. But to restore access after blocking the email address is still possible.
You will need
  • Feedback technical support mail service Rambler.
Instruction
1
Postal service of this company is located on Internet address http://mail.rambler.ru. According to those who tried to recover his e-mail, the chance to do it quite a bit, but still there. As it turned out, more recently the company has launched a new service which calculates the addresses that were sent the spam. A constantly growing collection of spam addresses we block.
2
If you are faced with this problem, write a letter to the address mailsupport@rambler-co.ru to indicate the reason for the blocking of your e-mail. If your recipient has got to this list and you will receive a letter with the headline "Your mailbox has been unlocked". But you don't consider yourself a spammer, so you need to write another letter in response. How I prepared a letter for support? Enough to fill it in a specific pattern.
3
In the early letters indicate words of welcome, the phrase "Good day" is not ethical, so drop a "Hello". Later in the letter indicate that use the mail only a few times a day and spam-mailings are not engaged.
4
If you believe that your computer is not infected by any viral objects, or you have recently carried out the appropriate checks, please attach a screenshot of the Windows antivirus programs. To do this, press PrintScreen or Alt + PrintScreen (screenshot of the active window). In the window of any graphics editor, including MS Paint, press Ctrl + N and Ctrl + V To save the file press Ctrl + S, enter a file name, choose png format and click "Save".
5
After attaching a file to the body of the email do not forget to add a word of thanks, e.g. "thanks in Advance". Click on the "Send" button. As a rule, after such a letter and have your account verified, comes a response letter indicating the reasons, and often links, clicking on which you can restore access.

Advice 2: How to restore the box on Rambler

If you remember neither your email nor the password to it, contact support Rambler. In this case, recovery is possible only if reliable and complete data you specified during registration.
You will need
  • - e-mail on Rambler
Instruction
1
Go to the service page mail.rambler.ru. If you forgot your email password, then click on the link under the sign - in email "Forgot password?". If you do not remember the name of the mailbox, send a request to support the Rambler.
2
Enter your Inbox Rambler in the specified string. Confirm that you are not a robot by entering the security code characters in the picture. The register in this case is irrelevant. Be sure to check the keyboard layout.
3
Answer your secret question. At the time of registration of the mailbox you specified a security question and answer. Tighten your memory and answer it. If showing is not your question, then most likely you have incorrectly entered the name of the mailbox. In this case, return one point back. Then enter a security code, which confirms that the person you are.
4
Create and enter twice the new password to the mailbox. Do not choose simple passwords. The password must consist of at least 6 characters and contain Latin letters and digits. Pay attention to the language keyboard. Also remember, on or off your Caps Lock. Do not select a password that complies with your name, mailbox name or your date of birth.
5
Perform authorisation of a new password to your Inbox. To do this, enter in the login form the mailbox name and the new password to him. If you have long used email address, the system Rambler will notify you of the lock. In order to unlock the mailbox you want to re-enter the new password to the mailbox.
6
Contact customer service Rambler mailsupport@rambler-co.ruif at any point you have any difficulties. Pre-prepare information about the mailbox that you remember, among which, the date of registration specified personal information, your ip address, the last date of call to the post, the number of letters indicative of the name, email and password.
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If you remember neither your email nor the password to it, contact support Rambler. In this case, recovery is possible only if reliable and complete data you specified during registration.
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